Privacy and Security Policy

Privacy

Customer information

The makeatwist.pt, protect all the information that the Client provides when using the Store and/or websites that are linked to our pages on social networks.

By providing us your information by which you can be identified when using our sites and services, we ensure that this information will only be used according with our Privacy Policy.
We will never give or sell your personal information to others unless we have your permission or are legally obliged to do so.

All information provided by you shall be subject to professional secrecy under the legal protection of personal data , so that its partial disclosure will only be provided to entities that require your information to process your order , such as carrier , banks, electronic security companies .

This information may be used exclusively for marketing of Make a Twist®.

The information that we may collect includes:
- Name;
- Address;
- E- mail;
- Phone number and/or mobile phone;
- Tax ID number;
- Bank account number/Easypay® account, when using bank transfer payments.

Security

The personal information of our clients, will remain confidential and will not be sold or transferred to other companies or entities.
As previously mentioned, all information provided by you shall be subject to professional secrecy under the legal protection of personal data , so that its partial disclosure will only be provided to entities that require your information to process your order , such as carrier , banks, electronic security companies and for marketing of Make a Twist®.

Data Protection

The makeatwist.pt maintains administrative, technical and physical measures to protect your information.

Whenever you log in to your makeatwist.pt account, you can check on your browser address bar that your shopping session in makeatwist.pt is totally secure.
The domain pages where customer enter personal information manage your account and your orders always begin with https (https://www.makeatwist.pt).

Security E-mail

As an internet user, you should know that there are companies that make use of companies brand image copy to steal your personal information.

If you receive an email that seems to be from makeatwist.pt requesting your personal information (with or without attachments) do not reply, do not open attachments or click buttons or links.

If you have any doubt, do not hesitate to resend the message to our e-mail address.
We shall analyse your message and will respond as quickly as possible.

In any case, we will request your password, username, credit card information or other personal information by e-mail with the exception of your IBAN confirmation that may occur in an exchange/refund process.
The Make a Twist® only gathers the personal information of customers , through your personal user account, within a secure https://www.makeatwist.pt session.

If there is no information from us about products on contests or promotions, you may be in presence of a misleading advertising and you are being targeted by some fraud.

The makeatwist.pt makes every effort and uses the best market practices to ensure that access to and use of the Store are safe.
We cannot guarantee that the Site or its server will be completely error-free, free from unauthorized access, including third parties such as hackers or attacks on its good service.