1 . How to buy?

Quick introduction :

1. Explore the store;
2 . See the items that you are interested in;
3 . Click on the product image to get more information about the selected product
(reference code, shipping time, price, materials, colors and dimensions);
4 . add the item to your basket and click Add to cart;
5. Keep browsing the shop and you can continue shopping by adding more items to your basket;
6 . Check the items in your basket by clicking on You Have in the lower left corner of the store;
7 . Enter your details;
(The first time you place an order, you need to enter your address and essential information so we can process your order)
8 . Choose the delivery method;
(A makeatwist.pt works with experienced  companies that will deliver to the address you specified)
9. Select a payment method;
(You can pay by Bank Transfer, ATM and Credit Card (using Easypay®)
10 . Confirm and finalize your order;
11 . You will receive an e-mail confirming your order;
12 . Wait for the shipping time specified in the product page description;
13. When you receive your order .... just add .... and you done ​​the Twist.

 

2 . Product and price informations?

The prices posted on our store include all taxes and fees required by law and are valid except for publishing error.
The prices of the products posted on our store include VAT at the legal rate and contain no delivery charges.
Makeatwst.pt reserves the right to modify at any time and without prior notice, offers and commercial information presented: products, prices, promotions, delivery services, etc.

3 . Stock availability of articles?

We will make an effort so that the delivery time of your order be the shortest possible, according to the estimated shipping time indicated in each product description. 

In spite of existing stocks in our store, the delivery times depend on our suppliers availability and other factors like adverse weather conditions or shipping company responsibilities.

If any difficulty occurs that undermines the estimated shipping time of the products, makeatwist.pt will inform the Client.
They can accept or reject the new conditions, thus confirming or cancelling the order. 

Makeatwist.pt reserves the right to discontinue, without prior notice and at any time, the products presented in the shop.

We reserve the right to limit the amount of orders in the same account, the same credit card or purchase orders that use different billing and/or delivery addresses

The Customer will be notified if such limits are applied.

The makeatwist.pt reserves the right , with or without notice , to limit the available quantity or discontinue any product or service , to impose conditions on any discount , discount code , promotional code or other similar promotions.

4 . What should I do if I receive a damaged item?

If any damage occurs to the package during the shipping, the client should check its contents at the time of delivery and submit the complaint to the carrier, subsequently contacting our Customer Service through the Contacts. 

Also, our Customer Service must be contact, if you received a package in good condition but the items are damaged.

5 . What is the deadline for exchange/return damaged item?

The deadline that you have to exchange/return an itemis is 14 days from the day of receipt.
You can do it as long as the article is on the same condition that was sold, in the original packaging and with the corresponding invoice (the original and the duplicate).